Effective Date: 19th February 2025

1. Introduction

Welcome to MuvSync ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using the App, you consent to the data practices described in this policy.

2. Information We Collect

When you use our App, we may collect the following types of information:

• Personal Information: Name, email address, phone number (if provided by the user for account creation or support requests).
• Usage Data: Information about how you use the App, such as search history, preferences, and interactions.
• Location Information: If you allow location access, we may collect and use location data to provide real-time transport schedules and route recommendations.
• Device Information: IP address, device type, operating system, and App version.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide accurate transport schedules and updates.
• To improve App functionality and user experience.
• To send notifications about schedule changes or transport alerts.
• To analyze usage trends and improve our services.
• To respond to user inquiries and provide customer support.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• With third-party service providers who assist in operating our App and providing services (e.g., cloud storage, analytics, push notifications).
• If required by law or to comply with legal obligations.
• In case of a merger, sale, or transfer of assets, where your information may be transferred to the new entity.

5. Data Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

• You may update or delete your account information at any time.
• You can disable location tracking through your device settings.
• You can opt out of notifications through App settings.
• You may request access to the personal information we hold about you.

7. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Children’s Privacy

Our App is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App with an updated "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: hello@muvsync.com.

By using our App, you agree to this Privacy Policy.